Ohio Hearing & Audiology – Westlake
Westlake , OH 44145
Fax: 440-808-9532
Tuesday: 09:00 AM to 05:00 PM
Wednesday: 09:00 AM to 05:00 PM
Thursday: 09:00 AM to 05:00 PM
Friday: 09:00 AM to 05:00 PM
Saturday: Closed
Sunday: Closed
- In Person
- Curbside
- Virtual
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What we offer
Comprehensive & holistic care
Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.
Treating hearing loss starts here
When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!
Hearing aids & treatment
Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.
Tinnitus testing & treatment
While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.
Hearing protection
We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.
Insurance counseling
Navigating your insurance benefits is no easy task. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them. Relax in the knowledge that we work with most major insurance brands — and let us handle the hard stuff.
Additional Clinic Details
![](https://ohiohearing.alpacaaudiology.com/wp-content/uploads/sites/8/2021/03/Physician-Hearing-Centers-Mayfield-OH-660x137.jpg)
ENT Partnership for Complete Care
This Ohio Hearing & Audiology location is partnered with Cleveland ENT Physician Hearing Centers to provide real time collaboration between our Audiologists and our partner ENT and Physician’s Assistant to ensure timely and thorough care.
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Insurance Counseling
Many newer insurance plans have a benefit that covers at least a portion of the cost of hearing aids but understanding what your current medical plan covers can be confusing. That’s why we have insurance specialists on-staff who are happy to verify your benefits and take the time to explain them to you.
Patient Reviews
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J Goodwin
06/20/2024 -
Anonymous Reviewer
06/18/2024Dr. Jennifer is excellent and explains how I am to maintain my hearing aides. She is so patient as I am an old lady. Her professionalism is impeccable. [omitted] -
Anonymous Reviewer
06/16/2024Prompt, professional service. Friendly staff. -
Anonymous Reviewer
06/13/2024take time to listen to my questions, and answered all my questions ,helped me with a small problem. -
Laurel Lloyd
05/20/2024Very nice ladies and the test helped me to understand that my hearing didn’t get worse since my last hearing test in July 2021. -
Anonymous Reviewer
05/16/2024Best hearing evaluation I’ve had -
Anonymous Reviewer
05/10/2024We ALWAYS have a good and helpful experience! -
Natalie Widener
05/06/2024 -
Anonymous Reviewer
05/05/2024helpful and knowledgeable
Meet the team
![Jennifer Kassay doctor of audiology in Westlake, Ohio.](https://ohiohearing.alpacaaudiology.com/wp-content/uploads/sites/8/2022/02/OHH-Kassay_Jennifer-660x754.jpg)
Jennifer Kassay
Frequently asked questions
Can you bill wax removal to my insurance?
Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.
How do I properly insert my hearing protection devices?
Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.
For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.
For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.
How is custom hearing protection different from non-custom hearing protection?
Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.