Reviews for Ohio Hearing & Audiology by AudioNova

Professional and friendly

Yes you have great customer service!!! Serina is so very nice. And helpful and she tries so hard to do what ever it is I need.

Got me right in the day I called

clean comfortable office, knowledgeable staff

Always great treatment and friendly people. Thank you.

On time .No waiting.

Joey was professional and friendly. I felt very comfortable and hope he is at this job for a long while.

Concerned about my hearing level. Great customer service.

My dad and I went through three other audiologists before we found Joey, who is the best by far! Not only is he kind, patient, and knowledgeable, but heu2019s also incredibly intuitive to what my dad needed. My dad was told previously from the other audiologists that his right ear was nearly dead, and there was nothing they could do for it except for a cochlear implant u2013 Joey is the first one that said there is a special hearing aid that will help preserve my dadu2018s hearing in his right ear u2013 I was skeptical because of what I heard before, but after my dad received the hearing aid and tried it, he could actually hear out of his right ear again u2013 the first time in many years! It brought tears to both of our eyes u2013 our prayers were answered- we finally found the perfect place and person to help my dad. Serina is absolutely wonderful too u2013 she has always been patient and kind when talking with me over the phone and in person. My dad and I could not have asked for a better experience! Thank you Joey and Serina!

great guy too talk too he values his job

I appreciate the kind service that I get at my local office. They are very attentive to my needs and very accommodating. What I am frustrated with is that the company does not seem to be putting much effort in getting our local phonation office established with an audiologist. the second thing is I recently had to send my new hearing aids back to get the hearing the batteries replaced. I am severely hearing impaired. And going over a week without any hearing was downright dangerous I could not believe that they would not supply a loaner pair of hearing aids until mine got back. An emergency squad was in my Driveway and I couldnu2019t even Hear it without my he Hearing aids. I do not understand why the company would not make effort to train the dedicated workers that they have in our local offices, so they could do more. They live in our area and are not going to be leaving soon. But Iu2019m afraid theyu2019re going to leave Ohio hearing for better paying jobs. compared to the responsibility they have at Ohio hearing for the compensation they receive. And they would be very hard to replace. I want to recommend Ohio Hearing To other people, however It seems they could be doing more to meet the needs of their customers

Serina did a awesome job, especially for just starting working directly with patients

The virtual exam worked well. Outcome was excellent. Thanks!

Service

Your staff is so very kind and helpful, took my elderly mom there for an assessment and super impressed with everyone.

Was not wild about doing appointments by computer but getting use to it. Got new hearing aids and hate changes so had lots of questions but seem to be getting things in place. Dr. and receptionist/assistant very pleasant and helpful. I feel like I am being a pain in their side but they said that was what they are there for. Hopefully we are getting things ironed out and the u201cearsu201d will be ok .

I profer a person , than a person on computer

They were real nice and explained everything hearing aids are good wish I would have went there first

I was very pleased with everyone Explain everything and answer all my question This is second hearing aids I have bought from you Thank you

Great service. Great office. Convenient location. I would highly recommend Ohio Hearing and Dr. Carissa Pessia to anyone needing assistance with their hearing!

MOLLY takes the time to listen to my questions and explain my hearing loss so I can understand . They are always ready to help if I have an issue with the hearing aids...Great place and Great people..

Molly is professional and informative, I highly recommend! ud83cudf1fud83cudf1fud83cudf1fud83cudf1fud83cudf1f

Great experience, great service!

My Mom was very pleased with the staff and all the time that was taken to explain things to her. The smile on her face when we walked outside and she could hear was worth it all. Thank you for taking the time to care for your patients in such a loving way. You go the extra mile to make sure everything is correct.

Dr. Kennedy is amazing!! Advanced Hearing Center is so lucky to have her!!

Dr.Kennedy is fantastic! She truly cares for each of her patients and their hearing needs.

She always gets me fixed and back to hearing.

All of the staff are knowledgeable, personable, caring, and polite! Thank you all!

Dr. Molly Kennedy is amazing!

Tim is great with our customers and we are here to help people hear!!!! If you need hearing aids this is the place to go

Molly explains everything that she is going to do and explained how to use you hearing aid

Dr. Kennedy is awesome!

Dr. Kennedy is the best audiologist I've ever had. She is so kind and caring and has helped me hear so much better!

Dr. Kennedy is amazing! Great experience, would highly recommend.

Great people! Wonderful service

I find that Molly is an outstanding individual, who truly cares for her clients and their hearing problems. Molly and her staff greets you with a smile and listens very carefully to your hearing needs. Testing went well and the choices of devices were explained and together she helped make the best choice for my situation. Also, the Capture phone that Christina installed in our home works great! It makes it so much better to communicate with family and friends. I would recommend you to visit the Gallipolis office, for anyone whom needs the opportunity to hear everything that is around them. Thank you for caring as you do Molly!

Great service! Awesome staff!

My 81 year old husband is a patient of Dr. Molly Kennedy. Her office is in Gallipolis Ohio which is really cinvient for us. She is highly skilled, professional, and very patient oriented. She is one of the few doctors that he actually looks forward to seeing! She really is kind, compassionate and caring. We wouldn't think of going anywhere else!

Molly and Serena are always very helpful. I would recommend them to anyone!!

I am the PCC in our office, and we always try our best to treat our previous patientu2019s and new patientu2019s that come in our office like we would want our own family to be treated. Our Hearing Tests are free... We absolutely love serving our community and surrounding community with getting them on the right track of hearing. I love my job as a PCC and being able to Assist patients as much as I can.

Very wonderful and caring people!! Excellent service and so patient with my Mom!

Everyone was very friendly and knowledgeable. My husband was tested and received hearing aids the same day. He can hear again! Thanks.

My mom went there for years when Mel Mock was there. He was the best. The doctor who was there after him was a man who sold my mom a hearing aid that does not benefit her at all. She went back 2-3 times and he just said there is nothing wrong with it. Iu2019m very angry about that.

Dr. Molly Kennedy is such and great and caring doctor. She is great at her job and with the patient's. Advanced Hearing is so lucky to have her.